Introduction
When Karma TMS first approached Rise4, they were at a crossroads. Despite investing in a TMS machine, they were cautious about spending anything on marketing—and even considered returning their equipment if results didn’t come quickly.
Located in Palm Springs, CA and led by Dr. Keerthy Sunder, Karma TMS started with our Basic Marketing Tier, hesitant to commit further. But over time, they saw what many clinics experience: leads are only valuable if they convert.
Fast forward to today, and Karma TMS is now treating 20 to 30 patients a day across three machines—thanks to a lead-to-patient system designed for scale.
From lead generation to patient clearance, Karma TMS optimized every step of the journey.
The Challenge
Karma TMS was receiving leads—but very few were converting. Their front desk team was overwhelmed, and they lacked the time, systems, and bandwidth to follow up properly or educate patients about treatment.
Without a structured intake process, they were sitting on opportunity—but couldn’t unlock it.
That’s when they decided to upgrade from marketing-only to Rise4’s full intake program.
The Strategy
With the Rise4 intake team taking over the funnel, every lead received:
- Immediate follow-up
- Automated and live communication via text and phone
- Insurance verification and screening
- Scheduling of psychiatric evaluations and treatment clearance
Instead of leaving leads to fend for themselves, we guided them every step of the way—removing friction, building trust, and dramatically increasing conversions.
“We were hesitant at first. But once Rise4 took over our intake process, the results were undeniable. Our TMS program exploded—we went from nearly giving up to running three machines.”
— Dr. Keerthy Sunder, Karma TMS
The Results (2024)
📌 Leads Generated: 1,595 high-intent inquiries
📌 Eval Conversion Rate: 11%
📌 Patients Cleared for Treatment: 110
📌 Operational Impact: 20–30 patients/day across 3 TMS machines
What began as a cautious test turned into a complete transformation—with Karma TMS becoming one of the busiest TMS clinics in the region.
Conclusion
Karma TMS didn’t just need more leads. They needed a system that could turn those leads into patients—and that’s exactly what Rise4 delivered.
With the right strategy, the right intake infrastructure, and a team built for healthcare growth, clinics like Karma TMS aren’t just surviving—they’re scaling.
If you’re sitting on unconverted leads or struggling to grow your TMS program, let’s change that.
